Frequently Asked Questions
Let us know any questions you have
Our New Patient Coordinator is here to help
She can answer your questions and explain all the details you would like about our protocols, fees, treatment, and more.
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Ask Us Anything
Some of the most common FAQs
Do you accept insurance?
We do not. We have founded our practice on affordable pricing for exceptional health care.
Are my labs sent to insurance?
We have very affordable cash rates for our lab testing…you will be pleasantly surprised! However, established patients can use insurance for their labs. We cannot verify lab benefits for patients, so we recommend that you know your lab benefits prior to your lab draw.
Can you provide me with billing information so that I may try to file my own claim?
Yes (with the exception of Medicare). We are designed as a cash-based practice, but our Billing Manager can provide you with a Superbill to file your own insurance claim. However, Medicare does not allow this. We are unable to provide Medicare patients with a Superbill.
How long before I can start my treatment?
You may begin treatment immediately at your first appointment.
What is the difference in Injections, Oral Medications, and Pellets?
This is mainly patient preference. Most of our patients prefer the injections due to the way they can be changed and perfected each month based on your labs and symptoms. However, some patients travel too much and need oral prescriptions or time-released pellets (hormone implants).
Do I need to be fasting for my blood draw?
For a hormone test you do not need to fast. If your provider is testing something other than hormones it is best to ask if you need to fast.
